Privacy Policy

Information We Collect

Information Provided by Users

The casino may collect information provided during registration, account verification, deposits, withdrawals, or when you contact our support team. This can include basic identification details, contact information, and data necessary to process transactions or comply with legal obligations.

Users may also choose to provide additional information when participating in promotions, completing surveys, or using specific features of the platform. All such information is collected only with your knowledge and consent where required.

Technical and Usage Data

Certain technical and usage data may be collected automatically when you visit our site. This includes your IP address, browser type, device identifiers, pages visited, and time spent on the platform. This information helps us understand how our services are used and how to improve the user experience.

We may also record gameplay data and account activity to maintain the integrity of our services and ensure fair play.

How Information Is Used

Information collected by ZizoBet Casino is used to provide, personalise, and improve our gaming services. This includes account management, transaction processing, customer support, and the delivery of relevant offers and communications.

We may also use the data to analyse trends, administer the website, and carry out internal research to better understand player preferences. All use of your information is limited to legitimate purposes necessary for the operation of our services.

Data Sharing

Information may be shared with service providers where necessary to support our operations, such as payment processors, identity verification partners, and hosting providers. These third parties are contractually obliged to maintain the confidentiality and security of the data we share with them.

We do not sell personal data to third parties for marketing purposes. Data may also be disclosed where required by law, regulatory authorities, or to protect the rights, property, or safety of ZizoBet Casino, our users, or others.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, maintain your session, and analyse site traffic. These tools help us understand which areas of the website are most popular and how we can improve functionality.

You can manage your cookie preferences through your browser settings at any time. However, disabling certain cookies may affect the availability or performance of some features on our platform.

Data Retention

Data is retained only for as long as reasonably required to fulfil the purposes for which it was collected or as required by applicable law. Once it is no longer needed, we take steps to securely delete or anonymise the information.

Account-related data may be kept for a period after account closure to comply with regulatory requirements, resolve disputes, or prevent fraud.

Data Security

We take reasonable measures to protect your information from unauthorised access, misuse, or disclosure. This includes the use of appropriate technical and organisational safeguards consistent with industry practice.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously review our practices to maintain appropriate protection.

User Privacy Requests

Users may contact support regarding privacy-related requests, including access to their data, correction of inaccuracies, or requests for deletion where appropriate. We will respond to such requests in a timely manner and in accordance with applicable rules.

If you have any concerns about how your information is being handled, please reach out to our customer support team for assistance.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable requirements. Any revisions will be posted on this page with an updated effective date.

We encourage you to review this Policy periodically so that you remain informed about how we collect, use, and protect your information. Continued use of our services after any changes constitutes your acceptance of the updated Policy.